Privacy Policy

1. Introduction

GoJourneyJunction ("we", "us", or "our") operates the website gojourneyjunction.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, including any related services, features, or content.

2. Information We Collect

Personal Information

When you register an account, we may collect:

• Name and email address
• Phone number (optional)
• Account credentials
• Profile information you choose to provide

Supplier Information

If you register as a supplier, we additionally collect:

• Business name, registration number, and address
• Business verification documents
• Package and service details you list on the platform

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent, and click interactions
• Referral URLs and search queries
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Display and compare travel packages
• Facilitate click-out referrals to supplier websites
• Verify supplier identities and business credentials
• Send transactional emails (verification, password resets, notifications)
• Improve our platform, features, and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Suppliers: When you click out to a supplier's booking page, we share a referral identifier to attribute the lead. We do not share your personal contact details with suppliers without your consent.
• Service Providers: Third-party services that help us operate the platform (email delivery, hosting, analytics).
• Legal Requirements: When required by law, regulation, or legal process.

5. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and understand how you use our platform. You can control cookies through your browser settings, though disabling them may affect platform functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including encrypted data transmission (HTTPS), secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@gojourneyjunction.com.

9. Third-Party Links

Our platform contains links to supplier websites and other third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not intended for children under 16. We do not knowingly collect information from children under 16. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or an in-app notification. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:
privacy@gojourneyjunction.com